PRIVACY POLICY

 

1. DATA CONTROLLER

LUXCAMBRA, S.L. (hereinafter “LUXCAMBRA”), with Tax ID B-62983366, is the controller of your personal data that you provide to us.

  • Postal address: Alcalde de Móstoles, 50. 08025 Barcelona, Spain
  • Phone: +34 934 365 953
  • Email: info@luxcambra.com
  • Data Protection Officer contact: info@luxcambra.com
  • Website: https://www.luxcambra.com/

2. PURPOSE OF DATA PROCESSING

LUXCAMBRA processes the information you provide to us for the following purposes:

2.1 Contact form

  • Purpose: To manage and respond to your inquiries, information requests, quotes, and product catalogs.
  • Legal basis: Consent of the data subject and legitimate interest for the development of our commercial activity.
  • Retention: Data will be retained as long as necessary to address your request and during legally established periods.

2.2 Newsletter and commercial communications

  • Purpose: Sending commercial information about our products, news, offers, and services related to designer lamp manufacturing.
  • Legal basis: Express consent of the data subject.
  • Retention: Until you revoke your consent or object to the processing.

2.3 Internal user access

  • Purpose: To provide access to internal materials such as blueprints, catalogs, and technical documentation to authorized users (clients, collaborators, distributors).
  • Legal basis: Performance of contractual or pre-contractual relationships and legitimate interest.
  • Retention: During the duration of the commercial relationship and legally established periods.

2.4 Website analysis and improvement

  • Purpose: To analyze the use of our website, improve user experience, and optimize our services.
  • Legal basis: Consent for non-technical cookies and legitimate interest for technical cookies.
  • Retention: According to the retention policies of each tool used.

3. PERSONAL DATA WE PROCESS

The personal data we may collect includes:

  • Identifying data: Name, surname, company name
  • Contact data: Email address, phone number, country
  • Navigation data: IP address, cookies, web browsing data
  • Commercial preferences: Products of interest, contact language
  • Other data: Any additional information you voluntarily provide

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to improve your browsing experience and analyze site usage. We use:

4.1 Technical cookies

Necessary for the basic functioning of the website.

4.2 Analytical cookies

  • Google Analytics: To analyze user behavior
  • Google Tag Manager: To manage tracking tags

4.3 Advertising cookies

  • Google Ads (AdWords): For advertising campaigns
  • Clientify Pixel: For conversion tracking and commercial analysis

You can configure your browser to reject cookies or be informed before accepting them. For more information, please consult our Cookie Policy.

5. DATA RECIPIENTS

Your personal data will not be transferred to third parties, except in the following cases:

5.1 Service providers

We may share your data with service providers that help us operate our website and business:

  • Hosting providers and technical services
  • Email marketing services
  • Web analytics tools (Google Analytics, etc.)
  • Commercial management services (Clientify)

All these providers are contractually obligated to protect your data and may only use it to provide services to us.

5.2 Legal obligations

When required by law, competent judicial or administrative authorities.

6. INTERNATIONAL TRANSFERS

Some of our service providers may be located outside the European Economic Area. In these cases, we ensure that appropriate safeguards are implemented to protect your personal data, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy certifications
  • European Commission adequacy decisions

7. DATA SUBJECT RIGHTS

As the data holder, you have the right to:

  • Access: Know what data of yours we process and how
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request the deletion of your data
  • Restriction: Restrict the processing of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to the processing of your data
  • Withdrawal of consent: Withdraw consent at any time

To exercise these rights, you can contact us at info@luxcambra.com or at our postal address.

8. SECURITY MEASURES

LUXCAMBRA has adopted appropriate technical and organizational measures to ensure an adequate level of security corresponding to the risk, including:

  • Protection against unauthorized access
  • Encryption of sensitive data
  • Regular security backups
  • Staff training in data protection
  • Periodic security reviews

9. RETENTION PERIODS

Personal data will be retained for the following periods:

  • Inquiries and communications: 3 years from the last communication
  • Newsletter: Until unsubscription or withdrawal of consent
  • User access: During the duration of the commercial relationship + 6 years
  • Navigation data: According to the retention policies of each tool

10. COMPLAINTS

If you consider that the processing of your personal data does not comply with current regulations, you may file a complaint with the Spanish Data Protection Agency:

  • Address: C/ Jorge Juan, 6. 28001 Madrid
  • Website: www.aepd.es
  • Phone: 901 100 099 / 912 663 517

11. MINORS

Our services are directed to individuals over 14 years old. If you are under 14 years old, you need the consent of your parents or guardians to provide us with personal data.

12. MODIFICATIONS

LUXCAMBRA reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential changes, as well as industry practices. Any modification will be published on this website with sufficient notice before its implementation.

13. CONTACT

For any questions about this Privacy Policy or about the processing of your personal data, you can contact us:

  • Email: info@luxcambra.com
  • Phone: +34 934 365 953
  • Address: Alcalde de Móstoles, 50. 08025 Barcelona, Spain

Last updated: September 4, 2025

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and the Spanish Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).